Terms & Conditions

1. Introduction

Welcome to Kalyana Vasthra, operated by Kalyana Designs. These Terms & Conditions govern your use of our website and your purchase of products from us.

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. About Our Products

Kalyana Vasthra offers sarees and related fashion products through our website.

We make reasonable efforts to display product images, colours, designs, descriptions, and other details accurately. However, colours may appear slightly different depending on your device screen, lighting, photography, and other factors.

Minor variations in fabric texture, weaving, embroidery, prints, borders, or finishing may occur, particularly with handmade or traditionally produced products.

3. Product Availability

All products are subject to availability. We reserve the right to limit quantities or discontinue a product at any time without prior notice.

If a product becomes unavailable after an order is placed, we may contact you regarding an alternative product, cancellation, or refund, as applicable.

4. Prices

Product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, discounts, or other charges will be displayed where applicable during the purchasing process.

We make reasonable efforts to ensure pricing information is accurate. In the event of an obvious pricing or technical error, we reserve the right to correct the error and, where appropriate, cancel the affected order.

5. Orders

When you place an order through our website, you agree to provide accurate and complete information required to process the order.

Placing an order does not necessarily mean that the order has been finally accepted. We may contact you to verify order details or availability before processing.

We reserve the right to refuse or cancel an order in circumstances including suspected fraud, incorrect pricing, product unavailability, incomplete information, or other legitimate business reasons.

6. Payment

Where online payment options are available, payments may be processed through third-party payment service providers.

You agree to provide valid payment information and authorize the applicable payment provider to process the transaction.

We do not request or store your UPI PIN, banking password, or other confidential payment credentials through our website.

7. Shipping & Delivery

Orders are shipped to the delivery address provided by the customer during the ordering process.

Delivery times may vary depending on the customer's location, courier availability, weather, public holidays, operational delays, and other circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and reachable contact number.

Delays caused by incorrect addresses, unavailable recipients, courier issues, natural events, or other circumstances beyond our control may not be considered a failure by Kalyana Vasthra to fulfil the order.

8. Cancellation

If you wish to cancel an order, please contact us as soon as possible after placing the order.

Cancellation requests may not be accepted once the order has been packed, shipped, or otherwise processed.

Any eligible refund will be processed according to the applicable payment method and our refund policy.

9. Returns & Exchanges

Returns and exchanges are subject to our applicable Return & Refund Policy.

Before purchasing, customers should carefully check product descriptions, measurements, images, colour information, and other available details.

If you receive a damaged, defective, incorrect, or materially different product, please contact us promptly with the required order details and supporting photographs or videos where requested.

10. Customer Responsibilities

Customers agree to:

• Provide accurate contact and delivery information.
• Use the website only for lawful purposes.
• Not attempt to interfere with or damage the website.
• Not use the website for fraudulent activities.
• Review order details before completing a purchase.

11. Website Content

Unless otherwise stated, website content including text, graphics, logos, photographs, designs, product descriptions, and other materials may belong to or be licensed to Kalyana Designs.

You may not reproduce, copy, modify, distribute, publish, or commercially use website content without prior written permission, except where permitted by applicable law.

12. Intellectual Property

The Kalyana Designs name, logo, branding, website design, photographs, graphics, and original content may be protected by applicable intellectual property laws.

Unauthorized use of our intellectual property is prohibited.

13. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, hosting providers, analytics services, communication platforms, or social media services.

Such third-party services may have their own terms and privacy policies. Kalyana Designs is not responsible for the independent policies or practices of third-party providers.

14. Limitation of Liability

We make reasonable efforts to keep the website and product information accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

To the extent permitted by applicable law, Kalyana Designs will not be responsible for losses arising from circumstances beyond our reasonable control, including third-party service interruptions, courier delays, technical failures, or events outside our control.

15. Force Majeure

We will not be responsible for delays or failure to perform our obligations caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, government restrictions, strikes, transportation disruptions, technical failures, or other unforeseen events.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

17. Changes to These Terms

Kalyana Designs reserves the right to update or modify these Terms & Conditions from time to time.

Changes will become effective when the updated terms are published on this page. Your continued use of the website after changes are posted indicates acceptance of the updated terms, subject to applicable law.

18. Governing Law

These Terms & Conditions shall be interpreted and governed in accordance with the applicable laws of India. Any disputes will be subject to the jurisdiction of the appropriate courts, subject to applicable law.

19. Contact Us

If you have questions regarding these Terms & Conditions, please contact us.

Last Updated: August 2026